Privacy Policy

A legal disclaimer

1. Who We Are

We are AQ Life Coaching and AQ Community Coaching CIC, two entities committed to empowering individuals and communities through coaching, mentoring, and legacy-building. We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR).

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2. What Information We Collect

We may collect and process the following personal data:

• Name, email address, phone number

• Demographic information (e.g. age, ethnicity, gender—only if voluntarily provided)

• Coaching session notes and feedback

• Testimonials and voice notes (with consent)

• Website usage data (via cookies and analytics)

3. How We Use Your Information

We use your data to:

• Deliver coaching and mentoring services

• Manage bookings and communication

• Share updates, resources, and campaign materials

• Improve our services and website experience

• Comply with legal obligations

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4. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

• Consent (e.g. subscribing to updates or sharing testimonials)

• Contract (e.g. coaching agreements)

• Legal obligation (e.g. safeguarding or financial reporting)

• Legitimate interest (e.g. improving services or community engagement)

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5. Data Sharing & Storage

• We do not sell your data.

• We may share data with trusted partners or platforms (e.g. Wix, Google Workspace) for service delivery.

• All data is stored securely and access is restricted to authorized personnel.

6. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Lodge a complaint with the ICO (Information Commissioner’s Office)

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7. Cookies & Analytics

Our websites may use cookies to enhance user experience and collect anonymous usage data. You can manage cookie preferences via your browser settings.