Privacy Policy

A legal disclaimer

1. Who We Are

We are AQ Life Coaching and AQ Community Coaching CIC, two entities committed to empowering individuals and communities through coaching, mentoring, and legacy-building. We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We may collect and process the following personal data:

Name, email address, phone number
Demographic information (e.g. age, ethnicity, gender—only if voluntarily provided)
Coaching session notes and feedback
Testimonials and voice notes (with consent)
Website usage data (via cookies and analytics)

3. How We Use Your Information

We use your data to:

Deliver coaching and mentoring services
Manage bookings and communication
Share updates, resources, and campaign materials
Improve our services and website experience
Comply with legal obligations

4. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

Consent (e.g. subscribing to updates or sharing testimonials)
Contract (e.g. coaching agreements)
Legal obligation (e.g. safeguarding or financial reporting)
Legitimate interest (e.g. improving services or community engagement)

5. Data Sharing & Storage

We do not sell your data.
We may share data with trusted partners or platforms (e.g. Wix, Google Workspace) for service delivery.
All data is stored securely and access is restricted to authorized personnel.

6. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner’s Office)

7. Cookies & Analytics

Our websites may use cookies to enhance user experience and collect anonymous usage data. You can manage cookie preferences via your browser settings.